FAQS

Where do you ship to?

 

New Zealand - $5 Nationwide (1-3 Days)

Australia - $35 (up to 5 working days)

Rest of World - $65 (up to 10 working days)

How long until I receive my package?

We endevour to get your item out to you as soon as possible.

Shipping times vary from 1-3 working days for the North Island and up to 4 working days for the South Island.

Refer to above question for Australia and Rest of World Shipping times.

Please contact us if you still haven't received your package after these times: asklofty@gmail.com

Do you have a size chart for your products?

Yes, we do! Please refer here for size chart

What is your Refund Policy?

Please refer here for more information.

What is your Privacy Policy?

Please refer here for more information.

How can we contact you?

Please feel free to email us at asklofty@gmail.com or send us a DM through instagram @loftynz.